Q. How long does it take to receive my order?
A. Generally, orders are processed within 3 business days from the time it was received. Shipping time depends on the shipping method you choose upon check out.
Q. How does a coupon work?
A. Upon checkout, enter the coupon number provided and your discount will be applied.
Q. Which payment method do you accept?
A. We accept Paypal, which also takes Visa, Master Card, American Express and Discover credit card.
Shipping
Q. How much does shipping costs?
A. It depends on the weight of the products you are ordering. To find out the shipping cost, add your item(s) to the shopping cart and enter your zip code on the checkout page.
Q. How do you ship the items?
A. We offer USPS First Class, Parcel Post, Priority Mail and Express Mail. For UPS, we offer ground and air shipment. We are not responsible for packages shipped via USPS First Class and Parcel Post as they do not allow tracking.
Q. Do you ship internationally?
A. Yes, we do.
Returns & Exchanges
All sales are final. If you have received a damaged item, please contact us immediately at mail@cupcakescraft.com. Please include your order number when writing to us.
